1. Introduction
We use cookies and related tracking technologies on our website (premiumremovals.com.au) to enhance your experience, analyze site performance, and support our marketing efforts.
2. What Are Cookies?
Cookies are small data files placed on your device to remember preferences, support essential functionality, and enable analytics or advertising. They fall into two categories:
- First‑party cookies: Set directly by our site.
- Third‑party cookies: Set by external services (e.g., Google Analytics, Meta Pixel).
3. Legal Framework & Consent
Under the Australian Privacy Act 1988 and its 13 APPs, cookies that collect personal information (e.g., IP addresses or browsing history) must be disclosed, and express consent is required if sensitive data is involved While there’s no cookie‑specific law in Australia, we must:
- Inform you about cookie use before or at collection (APP 5)
- Provide clear withdrawal options;
- Supply a link to our Privacy Policy.
If we gather data from EU or UK visitors, we also implement GDPR and e‑Privacy Directive compliance, which require explicit opt‑in, information on each cookie’s purpose, and equal access to “accept” and “reject”
4. Your Cookie Choices
On your first visit, a cookie‑consent banner appears with options to:
- Accept all cookies,
- Reject optional cookies (functionality cookies remain active),
- Manage preferences anytime via our Cookie Settings link.
Withdrawing consent doesn’t block access to our services, but some features may not work.
5. Types of Cookies We Use
| Type | Purpose |
|---|---|
| Strictly necessary | Needed for core website functions (e.g., session management). Always on. |
| Functionality | Remember settings (e.g., locale, preferences) for a customized experience. |
| Performance/Analytics | Used for site performance analysis (e.g., Google Analytics). |
| Advertising/Marketing | Support personalized ads and analytics (e.g., Meta Pixel, Google Ads). |
6. Third‑Party Cookies & Links
We collaborate with:
- Google (Analytics, Ads)
- Meta (Facebook/Instagram Pixel, Ads)
These providers may set cookies to track your behavior across other sites. You can change ad settings through platforms like Google Ad Settings and Facebook Ad Preferences.
7. Cookie Duration
Cookies may persist in your browser for up to 0–24 months depending on type; session cookies end when you close your browser. Detailed durations are in our Cookie Settings panel.
8. Managing Your Cookies
You can adjust preferences anytime through our banner or browser settings, including rejecting, deleting, or blocking cookies. Please note this may affect site functionality.
9. Your Privacy Rights
You have rights under the Privacy Act and applicable international laws, including:
- Access to personal information;
- Correction requests;
- Withdrawal of consent;
- Complaints to us or the OAIC.
See our Privacy Policy for full details.
10. Revisions to this Policy
We may update this policy to reflect changes in technology, legal requirements, or service changes.
Contact Us
If you have questions or concerns about our use of cookies, please contact us:
- Phone: 1300 927 522
- Email: admin@premiumremovals.com.au
Updates will be clearly dated: Last updated 8 July 2025.