Premium Gold Coast Removals (“we”, “our”, or “us”) is committed to protecting your privacy and complying with the Australian Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs).
This policy outlines how we collect, use, disclose, and safeguard your personal information.
We may collect the following types of personal information:
Name, phone number, email address
Pickup and delivery addresses
Payment details (if applicable)
Feedback or enquiry content
IP address, browser type, device ID, and website usage information via cookies
We collect information through:
Online forms and contact submissions
Phone and email communications
In-person interactions
Website analytics tools (e.g. Google Analytics)
Advertising tools (e.g. Meta Pixel, Google Ads)
We use your information to:
Provide quotes and services
Confirm bookings and deliveries
Communicate regarding your enquiry or job
Improve our services and website
Conduct marketing and remarketing via platforms such as Google Ads and Meta Ads (Facebook/Instagram)
Comply with legal obligations
We use cookies, Meta Pixel, and Google Analytics to deliver targeted advertising. This includes:
Tracking website visits and conversions
Showing relevant ads on Google, Facebook, and Instagram
Measuring campaign performance
You can opt out of personalized advertising:
We request your consent via a cookie banner before collecting data for marketing.
We may share your data with:
Subcontracted removalists or drivers (only when needed for service delivery)
Third-party service providers (CRM, analytics, marketing tools)
Legal authorities, if required by law
We do not sell your personal data to third parties.
We implement reasonable security measures to protect your personal information, including encryption, access controls, and secure hosting.
We retain data only as long as necessary to:
Deliver services
Meet legal or tax obligations
Improve our business
You may request:
Access to your personal data
Corrections to inaccurate or incomplete data
Deletion of your data, where legally permissible
Contact us at: admin@premiumremovals.com.au
We will respond within 30 days in accordance with the Australian Privacy Principles.
We use cookies to:
Improve website functionality
Measure site traffic (Google Analytics)
Run marketing campaigns (Google Ads, Meta Pixel)
You can manage cookie preferences via your browser or our cookie banner. For more details, see our [Cookie Policy].
We may update this policy from time to time. We recommend reviewing it regularly. The latest version will always be available on this page.
For any questions or further information, the policy encourages contacting Premium Gold Coast Removals directly.
Updates will be clearly dated: Last updated 8 July 2025.
We take all the stress and worries of moving out of your shoulders. We pack everything and move it carefully. All you need to do is show us what you want to move.
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